Terms & Conditions
If you aren't 100% happy, email our team straight away at mst.sialbany@gmail.com.
We aim to provide high-quality service and all feedback helps us to improve each time.
1. Creating an Account and Ordering
By creating an account and placing an order on the Multi-Sensory Time website, you agree to give:
Your real name
Your email address
A contact phone number
After placing your order you will receive an acknowledgement by email.
2. Products
We reserve the right to modify or change product specifications. We do this in order to improve our product range and availability. This will only be done when we consider the alternate product to be equal or better in performance and suitability. From time to time products may not exactly match photographs on our website. Every product is intended for use only for the activity described. Products to be used by children should only be used under proper adult supervision. The selection and suitability of items to be used by children remains at the discretion of the purchaser.
3. Privacy and Personal Data
SI Albany respects the privacy of every individual who visits our website. This Privacy Policy outlines the information the Multi-Sensory Time group may collect and how we may use that information.
We will not collect any personally identifiable information about you (e.g., your name, address, telephone number or e-mail address (“personal data”) through our websites unless you have provided it to us voluntarily. When you do provide us with personal data, we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our products and services; we may use that information to contact you. We do not now, and do not intend to sell, rent or market personal data about you to third parties.
4. Resale
By ordering from our website, you agree not to commercially resell any of our products. Commercially reselling our products is a breach of these terms and conditions and your agreement with us.
5. Payment and Security
For the Multi-Sensory Time E-Kits, you will be required to enter your card details into the PayPal payment integration portal.
You can contact us via email with your queries, problems or questions to mst.sialbany@gmail.com
Events beyond our control - We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
7. Prices
Our prices, as stated on our website, are in Australian dollars. We reserve the right to alter prices at any time. Multi-Sensory Time is not registered for GST as we are a Not-For Profit.
8. Cancellations and Returns
Cancellations and returns are not available for E-Kits.